19-Sep-2009: Wembley Stadium, London - Tickets, Previews, Meetups, Reviews/Photos - Page 250

busybeeburns · 02-09-2009, 06:30 PM

no tickets yet here either

Parashute · 02-09-2009, 07:05 PM

Quote:
Originally Posted by mygdalom;3410257
Hello Zemmy

I just received this emails TODAY, I'm very sad and angry, they are telling me this without asking first: (I've just changed my name by the "customer" word)

Dear customer,

COLDPLAY at Wembley Stadium, London on 19/09/2009

Your tickets for the above event are for collection at the venue box
office on the date of the show from 1600hrs.*

You will need to quote reference 2********0 and provide the
credit/debit
card used to place the order as identification and a copy of this E-mail.

Yours sincerely,

Customer Services
See Tickets

*Please note the Box office may close when the headlining act's performance
begins. (This only applies to concerts)

the second one:

Dear customer,

Thank you for your e-mail.

Please note that you are required to collect your tickets for COLDPLAY
at Wembley Stadium, London on 19/09/2009 at the venue on the
night of the show.

Recently many orders to overseas addresses, although sent via secure mail,
have been lost in the post. We are unable to track items through the
Royal Mail system once they have left the UK. Therefore, lost tickets cannot
be replaced. To minimise risk of loss we require that you collect your
tickets at the venue of the show.

Please refer to the following e-mail regarding the collection details.

If you have any queries, please fill in a contact form at the following link:
http://seetickets.com/see/contactus.asp.

Yours sincerely
See Tickets Customer Services

And my answer:

I've received you email telling me i will have to receive my tickets at the Wembley venue box office, because overseas emailing problems.

I can't do that, reason? I'm pregnant, at 19th i will be in my 8th month and finally I decided not to travel to England because of the dangerous. Then finally, I found friends who want to go (oh great!! I'm not gonna loose what I paid for the tickets!!!) and now you're telling me I can't receive them at home??????? What I have to say to my friends now????? What I have to do with MY tickets???? Do you know that there are only two (TWO) weeks till the 19th?.

Please I want a solution for my kidnapped tickets NOW. I've experienced lots of problems with your website, you NEVER answered to my questions, and now THIS!!!!!

Very bad service, people

I will strongly suggest to never use your online selling system to everybody.

I'm waiting your answer and a solution.

customer
Barcelona
Spain

And now???? I have a new credit card because the old one didn't work (the beggining of this year more or less)

I understand your worries, sadness and anger very well. Now I'm also in the same mood, because it's the same problem for me, and sure for many other fans.

Read this mail I received today in the bottom, you can see my mails spending from november last year until now:

---------------------------------

-----Original Message-----
From: Rune Hede Eskildsen [mailto:runehede@hotmail.com]
Posted At: 28 November 2008 11:17
Posted To: customerservices@ticketline.co.uk
Conversation: Confirmation of Purchase [Scanned]
Subject: Re: Confirmation of Purchase [Scanned]

Hello.

Thanks for I got the chance to see Coldplay on Wembley Stadium next years,it's being a fantastic experince I think. =)

But, I'm little worry about my tickets, because you told in this mail I'll first receive it at least 7 days before the gig. I living outside the UK, in Denmark, and I have 4 friends that thinking the same like me. So my proposal, it would be very nice if I could receive it long time before.
But I don't know what you think and say to it, and about it can be??? I saw the note on Ticketmaster, that told near the same like this mail: "Tickets for Coldplay are not printed by Ticketmaster, they are provided directly by the promoter & may not be dispatched until 10 days before the event."

But I would being very happy, if I can receive the tickets in very near future, so me and my friends don't have to worry about it here in Denmark.

Hope you're understanding our feelings and points.

Please be nice to write back to me, and sorry my little poor english!

All the best,
Rune

----- Original Message -----
From: <customerservices@ticketline.co.uk>
To: "Rune Hede Eskildsen" <runehede@hotmail.com>
Sent: Saturday, November 29, 2008 1:16 PM
Subject: RE: Confirmation of Purchase [Scanned]

Dear Rune

Thank you for your email regarding the despatch of your Coldplay tickets. These particular tickets will be printed by the promoters, once we receive these tickets they will be despatched. This may not be until nearer to the date of the event. Please note as stated in our Terms and Conditions we aim to send the tickets no later than a week prior to the event for you to receiveat least five days beforehand. If you have not received your tickets by five days before the concert, please contact Ticketline Customer Services on the number below to resolve this matter.

Regards,
Catherine

Customer Services
Ticketline
PO Box 4061
Manchester
M60 1YT

Tel : 0871 424 0047
Fax: 0161 839 3532

E-mail:customerservices@ticketline.co.uk

To help us help quickly, please leave any original emails on your replies.
Thankyou

Please be advised:

* Tickets will be with you no later than 7 days prior to the event.
* Please check tickets upon arrival as mistakes cannot be rectified after the show.
* Tickets are non-refundable or exchangeable unless the event is cancelled or postponed.
* In the event of a cancellation booking fees are non-refundable.
* It is the customer's responsibility to ascertain that the event is going ahead on the given date.
* If it becomes impractical to post tickets out due to proximity of an event or circumstances beyond Ticketline's control, we reserve the right to make the tickets available for collection at the venue and will inform you accordingly.

For full terms and conditions please see http://www.ticketline.co.uk/terms.php

----- Original Message -----
From: "Rune Hede" <runehede@hotmail.com>
To: <customerservices@ticketline.co.uk>
Sent: Monday, August 24, 2009 4:48 PM
Subject: Re: Confirmation of Purchase [Scanned]

Hello.

Now I write to you again, to ask about how it goes with the tickets to Coldplay at Wembley on 19th September? Do you know (approx) when I'll receive the tickets? The reason why about I write to you is because I travel to London already on wednessday 16th September, and I hope to tickets before this day. If I don't get the tickets before I travel to England, please tell me where I can get 'em instead? You may have any tickets shops, so I can receive it on the alternative way, just to show the receipt? Sorry my frustrating, but it's not very great, because it's uncertain to know when I'll receive the tickets, if you understand.

I hope to hear from you soon.

Thanx!

All the best,
Rune

-----Original Message-----
From: Rune Hede [mailto:runehede@hotmail.com]
Posted At: 28 August 2009 15:15
Posted To: customerservices@ticketline.co.uk
Conversation: I haven't received my tickets [Scanned]
Subject: I haven't received my tickets [Scanned]

Hi...

Monday I sent this mail to you, but you didn't answered it yet?

This is important for me to know, that's why I wrote to you.

So please send me an answer about this I wrote to you!

Thanx!

Rune

Subject: RE: I haven't received my tickets [Scanned]
Date: Wed, 2 Sep 2009 14:48:09 +0100
From: customerservices@ticketline.co.uk
To: runehede@hotmail.com

Dear Rune

Thank you for your email. As yet we have not received these tickets from the promoters of the event. Because the show is very soon, we will make arrangements for you to be able to collect your tickets from the box office at Wembley on the day of the show. The main gates open at 4pm however the box office will be open at 2pm. Please bring with you the credit card you booked with or ID such as a driving licence or passport.

We apologise for any inconvenience caused.

Regards

Customer Services
Ticketline
PO Box 4061
Manchester
M60 1YT

Tel : 0844 888 4420
Fax: 0161 839 3532

E-mail:customerservices@ticketline.co.uk

To help us help quickly, please leave any original emails on your replies. Thankyou

Please be advised:

* We aim for tickets to arrive no later than 7 days before the event.
* Please check tickets upon arrival as mistakes cannot be rectified after the show.
* Tickets are non-refundable or exchangeable unless the event is cancelled or postponed.
* In the event of a cancellation booking fees are non-refundable.
* It is the customer's responsibility to ascertain that the event is going ahead on the given date.
* If it becomes impractical to post tickets out due to proximity of an event or circumstances beyond Ticketline's control, we reserve the right to make the tickets available for collection at the venue and will inform you accordingly.

For full terms and conditions please see http://www.ticketline.co.uk/terms.php

-------------------------------------------------

This is not fair for anybody, and the ticket customers had made a very big mistake! They should had arranged with the promoter to print the tickets back in november, so all fans could get it so fast as possible. This is too bad from the promoters! And my question is: Why do people receive their tickets for 18th September and not 19th? Come on, it makes no sense!

This is not to make any panic i all your fans, but I had to air my big frustration I have right now, sorry!

Me and my friends had planned to wait in the line, so we can get the experience of Coldplay from the front of the stage.

I still hope to receive the tickets anyway before the show, but I'm not happy and satisfied with this, so have to write to them again!

silver.lining42 · 02-09-2009, 07:14 PM

You're so right!!!!!!!!!!! I've called them quite a few times but until now I can't do nothing but wait and hope for the to arrive on time...

Maltkvist · 02-09-2009, 08:02 PM

We'll just have to wait, have something to look forward to

lindam · 02-09-2009, 08:20 PM

Now I'm really starting to freak out about the tickets...

I also have sent email to ticketline but they haven't replied. I just wanna know what we should do, if the tickets haven't arrived and we have already left to London. I mean they can't give "new" tickets from the box office if the original tickets are on their way to Finland (or other countries outside the UK), right?

So are we able to get the tickets somehow then, if we have the reservation numbers (sorry don't know the exact word :embarassed

and so?

busybeeburns · 02-09-2009, 08:30 PM

although it might be more expensive, maybe try ringing them?

r25d01 · 02-09-2009, 08:41 PM

Every ticket shop states clearly that tickets might arrive just 7 or 5 days prior to the event. I don't like that either but this is nothing new. If you don't have the tickets a week prior to the concerts just ring them, ask where they are and if you can collect them at the box office. of course you can also choose that option right now.

aniskywalker · 02-09-2009, 08:55 PM

We have today phoned with ticketline and now our tickets will be sent to our London hotel. I really hope it works...

johkujii · 02-09-2009, 09:36 PM

I think that sending to the hotel like Nicole said could be a good option.. Just hope you don't have any superhardcorecoldplayfan workers there at the hotel who might steal them

no but seriously, that could be a good idea!

mygdalom · 02-09-2009, 09:43 PM

Quote:
Originally Posted by Parashute;3413174
I understand your worries, sadness and anger very well. Now I'm also in the same mood, because it's the same problem for me, and sure for many other fans.

Read this mail I received today in the bottom, you can see my mails spending from november last year until now:

---------------------------------

-----Original Message-----
From: Rune Hede Eskildsen [mailto:runehede@hotmail.com]
Posted At: 28 November 2008 11:17
Posted To: customerservices@ticketline.co.uk
Conversation: Confirmation of Purchase [Scanned]
Subject: Re: Confirmation of Purchase [Scanned]

Hello.

Thanks for I got the chance to see Coldplay on Wembley Stadium next years,it's being a fantastic experince I think. =)

But, I'm little worry about my tickets, because you told in this mail I'll first receive it at least 7 days before the gig. I living outside the UK, in Denmark, and I have 4 friends that thinking the same like me. So my proposal, it would be very nice if I could receive it long time before.
But I don't know what you think and say to it, and about it can be??? I saw the note on Ticketmaster, that told near the same like this mail: "Tickets for Coldplay are not printed by Ticketmaster, they are provided directly by the promoter & may not be dispatched until 10 days before the event."

But I would being very happy, if I can receive the tickets in very near future, so me and my friends don't have to worry about it here in Denmark. Hope you're understanding our feelings and points.

Please be nice to write back to me, and sorry my little poor english!

All the best,
Rune

----- Original Message -----
From: <customerservices@ticketline.co.uk>
To: "Rune Hede Eskildsen" <runehede@hotmail.com>
Sent: Saturday, November 29, 2008 1:16 PM
Subject: RE: Confirmation of Purchase [Scanned]

Dear Rune

Thank you for your email regarding the despatch of your Coldplay tickets. These particular tickets will be printed by the promoters, once we receive these tickets they will be despatched. This may not be until nearer to the date of the event. Please note as stated in our Terms and Conditions we aim to send the tickets no later than a week prior to the event for you to receiveat least five days beforehand. If you have not received your tickets by five days before the concert, please contact Ticketline Customer Services on the number below to resolve this matter.

Regards,
Catherine

Customer Services
Ticketline
PO Box 4061
Manchester
M60 1YT

Tel : 0871 424 0047
Fax: 0161 839 3532

E-mail:customerservices@ticketline.co.uk

To help us help quickly, please leave any original emails on your replies.
Thankyou

Please be advised:

* Tickets will be with you no later than 7 days prior to the event.
* Please check tickets upon arrival as mistakes cannot be rectified after the show.
* Tickets are non-refundable or exchangeable unless the event is cancelled or postponed.
* In the event of a cancellation booking fees are non-refundable.
* It is the customer's responsibility to ascertain that the event is going ahead on the given date.
* If it becomes impractical to post tickets out due to proximity of an event or circumstances beyond Ticketline's control, we reserve the right to make the tickets available for collection at the venue and will inform you accordingly.

For full terms and conditions please see http://www.ticketline.co.uk/terms.php

----- Original Message -----
From: "Rune Hede" <runehede@hotmail.com>
To: <customerservices@ticketline.co.uk>
Sent: Monday, August 24, 2009 4:48 PM
Subject: Re: Confirmation of Purchase [Scanned]

Hello.

Now I write to you again, to ask about how it goes with the tickets to Coldplay at Wembley on 19th September? Do you know (approx) when I'll receive the tickets? The reason why about I write to you is because I travel to London already on wednessday 16th September, and I hope to tickets before this day. If I don't get the tickets before I travel to England, please tell me where I can get 'em instead? You may have any tickets shops, so I can receive it on the alternative way, just to show the receipt? Sorry my frustrating, but it's not very great, because it's uncertain to know when I'll receive the tickets, if you understand.

I hope to hear from you soon.

Thanx!

All the best,
Rune

-----Original Message-----
From: Rune Hede [mailto:runehede@hotmail.com]
Posted At: 28 August 2009 15:15
Posted To: customerservices@ticketline.co.uk
Conversation: I haven't received my tickets [Scanned]
Subject: I haven't received my tickets [Scanned]

Hi...

Monday I sent this mail to you, but you didn't answered it yet?

This is important for me to know, that's why I wrote to you.

So please send me an answer about this I wrote to you!

Thanx!

Rune

Subject: RE: I haven't received my tickets [Scanned]
Date: Wed, 2 Sep 2009 14:48:09 +0100
From: customerservices@ticketline.co.uk
To: runehede@hotmail.com

Dear Rune

Thank you for your email. As yet we have not received these tickets from the promoters of the event. Because the show is very soon, we will make arrangements for you to be able to collect your tickets from the box office at Wembley on the day of the show. The main gates open at 4pm however the box office will be open at 2pm. Please bring with you the credit card you booked with or ID such as a driving licence or passport.

We apologise for any inconvenience caused.

Regards

Customer Services
Ticketline
PO Box 4061
Manchester
M60 1YT

Tel : 0844 888 4420
Fax: 0161 839 3532

E-mail:customerservices@ticketline.co.uk

To help us help quickly, please leave any original emails on your replies. Thankyou

Please be advised:

* We aim for tickets to arrive no later than 7 days before the event.
* Please check tickets upon arrival as mistakes cannot be rectified after the show.
* Tickets are non-refundable or exchangeable unless the event is cancelled or postponed.
* In the event of a cancellation booking fees are non-refundable.
* It is the customer's responsibility to ascertain that the event is going ahead on the given date.
* If it becomes impractical to post tickets out due to proximity of an event or circumstances beyond Ticketline's control, we reserve the right to make the tickets available for collection at the venue and will inform you accordingly.

For full terms and conditions please see http://www.ticketline.co.uk/terms.php

-------------------------------------------------

This is not fair for anybody, and the ticket customers had made a very big mistake! They should had arranged with the promoter to print the tickets back in november, so all fans could get it so fast as possible. This is too bad from the promoters! And my question is: Why do people receive their tickets for 18th September and not 19th? Come on, it makes no sense!

This is not to make any panic i all your fans, but I had to air my big frustration I have right now, sorry!

Me and my friends had planned to wait in the line, so we can get the experience of Coldplay from the front of the stage.

I still hope to receive the tickets anyway before the show, but I'm not happy and satisfied with this, so have to write to them again!

Dear Rune, I still haven't had any answer to my email. I know It was written in a very strong terms but I was very angry. I think I can began to forget to have my tickets with me. Noting to do in my case.

I hope you can ask somebody to save your position in the line

I'm gonna write them again tomorrow and wait (again) any answer.

Starlight Chaser · 02-09-2009, 09:44 PM

I've only gotten my ticket for the 18th, not for this date yet... But it has been dispatched so it should hopefully arrive soon!

And I've changed my mind; Amsterdam AND 'Til Kingdom Come is what I want

Black Rose · 02-09-2009, 09:52 PM

Quote:
Originally Posted by ApproximatelyInfinite;3407083
Semy and I did a dry-run to Wembley today. Based on having seeing the waiting areas etc, this is what I think might be useful to know:

1. The Tube ride is LONG . Longer than I expected, anyway. When you buy tickets/day passes/use Oyster cards, be sure that what you use is valid to travel in Zone 4. My Oyster card apparently only works in Zones 1, 2, and 3, so I had to pay extra.

2. Get off at Wembley PARK, not Wembley Central if you can. There's a (longish) pathway directly to the stadium from Wembley Park. The Metropolitan and Jubilee Lines run to Wembley Park.

3. There are toilets and small food stands where we're going to be waiting in line, thank the lord. I'm hoping the food stands will be open, because there doesn't seem to be ANY other easy food finds within walking distance that would be quick and that wouldn't leave your space in line open for very long. Wembley seems quite isolated from anything but its car park, walkways leading to it, and the Tube station.

4. I don't know how many GA gates there will be, but apparently there's at least one at one near the stage and and the other at the back, far away from the stage. If the entry gate isn't specified on your ticket (the lady we talked to didn't seem to knowif it would be), try to find out from an employee which line is for close-to-stage.

5. Get there early. I don't know how early is advisable yet (especially because getting there very early for the show on the 19th will mean getting mixed up with the lines for people seeing the show on the 18th), but I'm getting a tad concerned about how likely it is I can personally get close based on my schedule and travel plans.

Oyy, for me this is going to be such a logistical nightmare, but I think it's going to be brilliant in the end

4 - For U2 there was 2 GA gates, both at the back of the stadium, with the queues going up the long ramps.

Black Rose · 02-09-2009, 10:09 PM

Quote:
Originally Posted by MartinFan;3412524
I am coming from Florida... 95 degree and humid, what kind of weather should I be expecting???

20 degree and wet
Or 20 degree and sunny
or maybe 18 degree and overcast

Viva Viper · 02-09-2009, 10:56 PM

got my shirts

my dad and i leave the 14th for london, cant wait! im excited to see all the coldplayers i met this summer!

SueDeNimes · 02-09-2009, 10:57 PM

Anybody listened to this before??
It's like a listening comprehension lesson in English classes!
http://asp.readspeaker.net/cgi-bin/w...s/coldplay.htm

Funny that the voice can't pronounce "Wembley"

(It's the read out version of this page btw)

and Ian - I LOVE this!!!

02-09-2009, 06:30 PM	#3736
busybeeburns mr coldplaying himself Join Date: Sep 2002 Posts: 46,331 My Mood: Location: test Gender: Country: Seen CP: 20 times Fav. CP album: X&Y Fav. CP song: GPASUYF Fav. CP member: Chat posts: 4 Thanks given: 1,547 Thanked 933 Times in 419 Posts	no tickets yet here either __________________ The early bird catches the worm. The second mouse gets the cheese!

02-09-2009, 07:05 PM	#3737
Parashute Coldplayer Join Date: Jan 2006 Posts: 5 Location: Hellerup, Copenhagen Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 0 Times in 0 Posts	Quote: Originally Posted by mygdalom;3410257 Hello Zemmy I just received this emails TODAY, I'm very sad and angry, they are telling me this without asking first: (I've just changed my name by the "customer" word) Dear customer, COLDPLAY at Wembley Stadium, London on 19/09/2009 Your tickets for the above event are for collection at the venue box office on the date of the show from 1600hrs.* You will need to quote reference 2*******0 and provide the credit/debit card used to place the order as identification and a copy of this E-mail. Yours sincerely, Customer Services See Tickets Please note the Box office may close when the headlining act's performance begins. (This only applies to concerts) the second one: Dear customer, Thank you for your e-mail. Please note that you are required to collect your tickets for COLDPLAY at Wembley Stadium, London on 19/09/2009 at the venue on the night of the show. Recently many orders to overseas addresses, although sent via secure mail, have been lost in the post. We are unable to track items through the Royal Mail system once they have left the UK. Therefore, lost tickets cannot be replaced. To minimise risk of loss we require that you collect your tickets at the venue of the show. Please refer to the following e-mail regarding the collection details. If you have any queries, please fill in a contact form at the following link: http://seetickets.com/see/contactus.asp. Yours sincerely See Tickets Customer Services And my answer: I've received you email telling me i will have to receive my tickets at the Wembley venue box office, because overseas emailing problems. I can't do that, reason? I'm pregnant, at 19th i will be in my 8th month and finally I decided not to travel to England because of the dangerous. Then finally, I found friends who want to go (oh great!! I'm not gonna loose what I paid for the tickets!!!) and now you're telling me I can't receive them at home??????? What I have to say to my friends now????? What I have to do with MY tickets???? Do you know that there are only two (TWO) weeks till the 19th?. Please I want a solution for my kidnapped tickets NOW. I've experienced lots of problems with your website, you NEVER answered to my questions, and now THIS!!!!! Very bad service, people I will strongly suggest to never use your online selling system to everybody. I'm waiting your answer and a solution. customer Barcelona Spain And now???? I have a new credit card because the old one didn't work (the beggining of this year more or less) I understand your worries, sadness and anger very well. Now I'm also in the same mood, because it's the same problem for me, and sure for many other fans. Read this mail I received today in the bottom, you can see my mails spending from november last year until now: --------------------------------- -----Original Message----- From: Rune Hede Eskildsen [mailto:runehede@hotmail.com] Posted At: 28 November 2008 11:17 Posted To: customerservices@ticketline.co.uk Conversation: Confirmation of Purchase [Scanned] Subject: Re: Confirmation of Purchase [Scanned] Hello. Thanks for I got the chance to see Coldplay on Wembley Stadium next years,it's being a fantastic experince I think. =) But, I'm little worry about my tickets, because you told in this mail I'll first receive it at least 7 days before the gig. I living outside the UK, in Denmark, and I have 4 friends that thinking the same like me. So my proposal, it would be very nice if I could receive it long time before. But I don't know what you think and say to it, and about it can be??? I saw the note on Ticketmaster, that told near the same like this mail: "Tickets for Coldplay are not printed by Ticketmaster, they are provided directly by the promoter & may not be dispatched until 10 days before the event." But I would being very happy, if I can receive the tickets in very near future, so me and my friends don't have to worry about it here in Denmark. Hope you're understanding our feelings and points. Please be nice to write back to me, and sorry my little poor english! All the best, Rune ----- Original Message ----- From: <customerservices@ticketline.co.uk> To: "Rune Hede Eskildsen" <runehede@hotmail.com> Sent: Saturday, November 29, 2008 1:16 PM Subject: RE: Confirmation of Purchase [Scanned] Dear Rune Thank you for your email regarding the despatch of your Coldplay tickets. These particular tickets will be printed by the promoters, once we receive these tickets they will be despatched. This may not be until nearer to the date of the event. Please note as stated in our Terms and Conditions we aim to send the tickets no later than a week prior to the event for you to receiveat least five days beforehand. If you have not received your tickets by five days before the concert, please contact Ticketline Customer Services on the number below to resolve this matter. Regards, Catherine Customer Services Ticketline PO Box 4061 Manchester M60 1YT Tel : 0871 424 0047 Fax: 0161 839 3532 E-mail:customerservices@ticketline.co.uk To help us help quickly, please leave any original emails on your replies. Thankyou Please be advised: * Tickets will be with you no later than 7 days prior to the event. * Please check tickets upon arrival as mistakes cannot be rectified after the show. * Tickets are non-refundable or exchangeable unless the event is cancelled or postponed. * In the event of a cancellation booking fees are non-refundable. * It is the customer's responsibility to ascertain that the event is going ahead on the given date. * If it becomes impractical to post tickets out due to proximity of an event or circumstances beyond Ticketline's control, we reserve the right to make the tickets available for collection at the venue and will inform you accordingly. For full terms and conditions please see http://www.ticketline.co.uk/terms.php ----- Original Message ----- From: "Rune Hede" <runehede@hotmail.com> To: <customerservices@ticketline.co.uk> Sent: Monday, August 24, 2009 4:48 PM Subject: Re: Confirmation of Purchase [Scanned] Hello. Now I write to you again, to ask about how it goes with the tickets to Coldplay at Wembley on 19th September? Do you know (approx) when I'll receive the tickets? The reason why about I write to you is because I travel to London already on wednessday 16th September, and I hope to tickets before this day. If I don't get the tickets before I travel to England, please tell me where I can get 'em instead? You may have any tickets shops, so I can receive it on the alternative way, just to show the receipt? Sorry my frustrating, but it's not very great, because it's uncertain to know when I'll receive the tickets, if you understand. I hope to hear from you soon. Thanx! All the best, Rune -----Original Message----- From: Rune Hede [mailto:runehede@hotmail.com] Posted At: 28 August 2009 15:15 Posted To: customerservices@ticketline.co.uk Conversation: I haven't received my tickets [Scanned] Subject: I haven't received my tickets [Scanned] Hi... Monday I sent this mail to you, but you didn't answered it yet? This is important for me to know, that's why I wrote to you. So please send me an answer about this I wrote to you! Thanx! Rune Subject: RE: I haven't received my tickets [Scanned] Date: Wed, 2 Sep 2009 14:48:09 +0100 From: customerservices@ticketline.co.uk To: runehede@hotmail.com Dear Rune Thank you for your email. As yet we have not received these tickets from the promoters of the event. Because the show is very soon, we will make arrangements for you to be able to collect your tickets from the box office at Wembley on the day of the show. The main gates open at 4pm however the box office will be open at 2pm. Please bring with you the credit card you booked with or ID such as a driving licence or passport. We apologise for any inconvenience caused. Regards Customer Services Ticketline PO Box 4061 Manchester M60 1YT Tel : 0844 888 4420 Fax: 0161 839 3532 E-mail:customerservices@ticketline.co.uk To help us help quickly, please leave any original emails on your replies. Thankyou Please be advised: * We aim for tickets to arrive no later than 7 days before the event. * Please check tickets upon arrival as mistakes cannot be rectified after the show. * Tickets are non-refundable or exchangeable unless the event is cancelled or postponed. * In the event of a cancellation booking fees are non-refundable. * It is the customer's responsibility to ascertain that the event is going ahead on the given date. * If it becomes impractical to post tickets out due to proximity of an event or circumstances beyond Ticketline's control, we reserve the right to make the tickets available for collection at the venue and will inform you accordingly. For full terms and conditions please see http://www.ticketline.co.uk/terms.php ------------------------------------------------- This is not fair for anybody, and the ticket customers had made a very big mistake! They should had arranged with the promoter to print the tickets back in november, so all fans could get it so fast as possible. This is too bad from the promoters! And my question is: Why do people receive their tickets for 18th September and not 19th? Come on, it makes no sense! This is not to make any panic i all your fans, but I had to air my big frustration I have right now, sorry! Me and my friends had planned to wait in the line, so we can get the experience of Coldplay from the front of the stage. I still hope to receive the tickets anyway before the show, but I'm not happy and satisfied with this, so have to write to them again!

02-09-2009, 07:14 PM	#3738
silver.lining42 Coldplayer Join Date: May 2009 Posts: 182 My Mood: Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 0 Times in 0 Posts	You're so right!!!!!!!!!!! I've called them quite a few times but until now I can't do nothing but wait and hope for the to arrive on time... __________________ 8-29-2009: Reitstadion Riem, Munich, Germany 9-19-2009: Wembley Stadium, London, England 12-19-2010: Royal Court, Liverpool, England 12-10-2011: O2 Stadium, London, England

02-09-2009, 08:02 PM	#3739
Maltkvist Coldplayer Join Date: Sep 2009 Posts: 64 My Mood: Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 0 Times in 0 Posts	We'll just have to wait, have something to look forward to __________________ Steal my heart and hold my tongue. I feel my time, my time has come. Let me in, unlock the door. I've never felt this way before. 19/9 -09 <3 Just say you'll wait, you'll wait for me..

02-09-2009, 08:20 PM	#3740
lindam We Never Change Join Date: Oct 2008 Posts: 1,773 Location: Naantali Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 0 Times in 0 Posts	Now I'm really starting to freak out about the tickets... I also have sent email to ticketline but they haven't replied. I just wanna know what we should do, if the tickets haven't arrived and we have already left to London. I mean they can't give "new" tickets from the box office if the original tickets are on their way to Finland (or other countries outside the UK), right? So are we able to get the tickets somehow then, if we have the reservation numbers (sorry don't know the exact word :embarassed and so? __________________ Every step that you take Could be your biggest mistake It could bend or it could break But that's the risk that you take 18.9.2008 - Stockholm 19.9.2009 - Wembley Those were the best days of my life ♥ Spoiler The miracles of google translator: Quote: Originally Posted by johkujii;3597987 seriously if you wanna be good in swearing, just learn finnish! it sounds very brutal saatanan vitun perse voi paska mitä helvettiä siis voi vittu! Quote: Originally Posted by Stefan-C8;3597991 fucking ass fucking shit what the hell can not, therefore, can not fuck

02-09-2009, 08:30 PM	#3741
busybeeburns mr coldplaying himself Join Date: Sep 2002 Posts: 46,331 My Mood: Location: test Gender: Country: Seen CP: 20 times Fav. CP album: X&Y Fav. CP song: GPASUYF Fav. CP member: Chat posts: 4 Thanks given: 1,547 Thanked 933 Times in 419 Posts	although it might be more expensive, maybe try ringing them? __________________ The early bird catches the worm. The second mouse gets the cheese!

02-09-2009, 08:41 PM	#3742
r25d01 Coldplayer Join Date: Dec 2005 Posts: 412 My Mood: Location: in a beautiful world! Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 1 Time in 1 Post	Every ticket shop states clearly that tickets might arrive just 7 or 5 days prior to the event. I don't like that either but this is nothing new. If you don't have the tickets a week prior to the concerts just ring them, ask where they are and if you can collect them at the box office. of course you can also choose that option right now.

02-09-2009, 08:55 PM	#3743
aniskywalker Chrisaholic Join Date: Oct 2008 Posts: 7,746 My Mood: Location: near Berlin Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 0 Times in 0 Posts	We have today phoned with ticketline and now our tickets will be sent to our London hotel. I really hope it works... __________________ Biggest Chris Fan 2010

02-09-2009, 09:36 PM	#3744
johkujii jjjjjjjjjjj Join Date: Jun 2009 Posts: 6,618 Location: London Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 0 Times in 0 Posts	I think that sending to the hotel like Nicole said could be a good option.. Just hope you don't have any superhardcorecoldplayfan workers there at the hotel who might steal them no but seriously, that could be a good idea! __________________ jo

02-09-2009, 09:43 PM	#3745
mygdalom ghost mode Join Date: Jun 2008 Posts: 417 My Mood: Location: als núvols, a algún lloc sobre Barcelona Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 0 Times in 0 Posts	Quote: Originally Posted by Parashute;3413174 I understand your worries, sadness and anger very well. Now I'm also in the same mood, because it's the same problem for me, and sure for many other fans. Read this mail I received today in the bottom, you can see my mails spending from november last year until now: --------------------------------- -----Original Message----- From: Rune Hede Eskildsen [mailto:runehede@hotmail.com] Posted At: 28 November 2008 11:17 Posted To: customerservices@ticketline.co.uk Conversation: Confirmation of Purchase [Scanned] Subject: Re: Confirmation of Purchase [Scanned] Hello. Thanks for I got the chance to see Coldplay on Wembley Stadium next years,it's being a fantastic experince I think. =) But, I'm little worry about my tickets, because you told in this mail I'll first receive it at least 7 days before the gig. I living outside the UK, in Denmark, and I have 4 friends that thinking the same like me. So my proposal, it would be very nice if I could receive it long time before. But I don't know what you think and say to it, and about it can be??? I saw the note on Ticketmaster, that told near the same like this mail: "Tickets for Coldplay are not printed by Ticketmaster, they are provided directly by the promoter & may not be dispatched until 10 days before the event." But I would being very happy, if I can receive the tickets in very near future, so me and my friends don't have to worry about it here in Denmark. Hope you're understanding our feelings and points. Please be nice to write back to me, and sorry my little poor english! All the best, Rune ----- Original Message ----- From: <customerservices@ticketline.co.uk> To: "Rune Hede Eskildsen" <runehede@hotmail.com> Sent: Saturday, November 29, 2008 1:16 PM Subject: RE: Confirmation of Purchase [Scanned] Dear Rune Thank you for your email regarding the despatch of your Coldplay tickets. These particular tickets will be printed by the promoters, once we receive these tickets they will be despatched. This may not be until nearer to the date of the event. Please note as stated in our Terms and Conditions we aim to send the tickets no later than a week prior to the event for you to receiveat least five days beforehand. If you have not received your tickets by five days before the concert, please contact Ticketline Customer Services on the number below to resolve this matter. Regards, Catherine Customer Services Ticketline PO Box 4061 Manchester M60 1YT Tel : 0871 424 0047 Fax: 0161 839 3532 E-mail:customerservices@ticketline.co.uk To help us help quickly, please leave any original emails on your replies. Thankyou Please be advised: * Tickets will be with you no later than 7 days prior to the event. * Please check tickets upon arrival as mistakes cannot be rectified after the show. * Tickets are non-refundable or exchangeable unless the event is cancelled or postponed. * In the event of a cancellation booking fees are non-refundable. * It is the customer's responsibility to ascertain that the event is going ahead on the given date. * If it becomes impractical to post tickets out due to proximity of an event or circumstances beyond Ticketline's control, we reserve the right to make the tickets available for collection at the venue and will inform you accordingly. For full terms and conditions please see http://www.ticketline.co.uk/terms.php ----- Original Message ----- From: "Rune Hede" <runehede@hotmail.com> To: <customerservices@ticketline.co.uk> Sent: Monday, August 24, 2009 4:48 PM Subject: Re: Confirmation of Purchase [Scanned] Hello. Now I write to you again, to ask about how it goes with the tickets to Coldplay at Wembley on 19th September? Do you know (approx) when I'll receive the tickets? The reason why about I write to you is because I travel to London already on wednessday 16th September, and I hope to tickets before this day. If I don't get the tickets before I travel to England, please tell me where I can get 'em instead? You may have any tickets shops, so I can receive it on the alternative way, just to show the receipt? Sorry my frustrating, but it's not very great, because it's uncertain to know when I'll receive the tickets, if you understand. I hope to hear from you soon. Thanx! All the best, Rune -----Original Message----- From: Rune Hede [mailto:runehede@hotmail.com] Posted At: 28 August 2009 15:15 Posted To: customerservices@ticketline.co.uk Conversation: I haven't received my tickets [Scanned] Subject: I haven't received my tickets [Scanned] Hi... Monday I sent this mail to you, but you didn't answered it yet? This is important for me to know, that's why I wrote to you. So please send me an answer about this I wrote to you! Thanx! Rune Subject: RE: I haven't received my tickets [Scanned] Date: Wed, 2 Sep 2009 14:48:09 +0100 From: customerservices@ticketline.co.uk To: runehede@hotmail.com Dear Rune Thank you for your email. As yet we have not received these tickets from the promoters of the event. Because the show is very soon, we will make arrangements for you to be able to collect your tickets from the box office at Wembley on the day of the show. The main gates open at 4pm however the box office will be open at 2pm. Please bring with you the credit card you booked with or ID such as a driving licence or passport. We apologise for any inconvenience caused. Regards Customer Services Ticketline PO Box 4061 Manchester M60 1YT Tel : 0844 888 4420 Fax: 0161 839 3532 E-mail:customerservices@ticketline.co.uk To help us help quickly, please leave any original emails on your replies. Thankyou Please be advised: * We aim for tickets to arrive no later than 7 days before the event. * Please check tickets upon arrival as mistakes cannot be rectified after the show. * Tickets are non-refundable or exchangeable unless the event is cancelled or postponed. * In the event of a cancellation booking fees are non-refundable. * It is the customer's responsibility to ascertain that the event is going ahead on the given date. * If it becomes impractical to post tickets out due to proximity of an event or circumstances beyond Ticketline's control, we reserve the right to make the tickets available for collection at the venue and will inform you accordingly. For full terms and conditions please see http://www.ticketline.co.uk/terms.php ------------------------------------------------- This is not fair for anybody, and the ticket customers had made a very big mistake! They should had arranged with the promoter to print the tickets back in november, so all fans could get it so fast as possible. This is too bad from the promoters! And my question is: Why do people receive their tickets for 18th September and not 19th? Come on, it makes no sense! This is not to make any panic i all your fans, but I had to air my big frustration I have right now, sorry! Me and my friends had planned to wait in the line, so we can get the experience of Coldplay from the front of the stage. I still hope to receive the tickets anyway before the show, but I'm not happy and satisfied with this, so have to write to them again! Dear Rune, I still haven't had any answer to my email. I know It was written in a very strong terms but I was very angry. I think I can began to forget to have my tickets with me. Noting to do in my case. I hope you can ask somebody to save your position in the line I'm gonna write them again tomorrow and wait (again) any answer. __________________ . Out there in the darkness, out there in the night, out there in the starlight, one soul burns brighter than a thousand suns. 06-Sep-2008 - Palau St. Jordi - Barcelona 04-Sep-2009 - Estadi Olimpic - Barcelona 19-Sep-2009 - Wembley Stadium, London

02-09-2009, 09:44 PM	#3746
Starlight Chaser you stole my overture Join Date: Nov 2007 Posts: 300 Location: Sweden Gender: Country: Chat posts: 0 Thanks given: 0 Thanked 0 Times in 0 Posts	I've only gotten my ticket for the 18th, not for this date yet... But it has been dispatched so it should hopefully arrive soon! And I've changed my mind; Amsterdam AND 'Til Kingdom Come is what I want __________________ [080917] Globen, Stockholm [080918] Globen, Stockholm [080919] Spektrum, Oslo [081215] O2 Arena, London [081216] O2 Arena, London [090705] Roskilde Festival, Denmark [090822] Stadion, Stockholm [090918] Wembley Stadium, London [090919] Wembley Stadium, London

02-09-2009, 09:52 PM	#3747
Black Rose Bear with me Join Date: Jun 2005 Posts: 47,537 My Mood: Location: A strangeland under the iron sea where hopes & fears can make the night train be in perfect symmetry Gender: Country: Chat posts: 0 Thanks given: 6 Thanked 106 Times in 84 Posts	Quote: Originally Posted by ApproximatelyInfinite;3407083 Semy and I did a dry-run to Wembley today. Based on having seeing the waiting areas etc, this is what I think might be useful to know: 1. The Tube ride is LONG . Longer than I expected, anyway. When you buy tickets/day passes/use Oyster cards, be sure that what you use is valid to travel in Zone 4. My Oyster card apparently only works in Zones 1, 2, and 3, so I had to pay extra. 2. Get off at Wembley PARK, not Wembley Central if you can. There's a (longish) pathway directly to the stadium from Wembley Park. The Metropolitan and Jubilee Lines run to Wembley Park. 3. There are toilets and small food stands where we're going to be waiting in line, thank the lord. I'm hoping the food stands will be open, because there doesn't seem to be ANY other easy food finds within walking distance that would be quick and that wouldn't leave your space in line open for very long. Wembley seems quite isolated from anything but its car park, walkways leading to it, and the Tube station. 4. I don't know how many GA gates there will be, but apparently there's at least one at one near the stage and and the other at the back, far away from the stage. If the entry gate isn't specified on your ticket (the lady we talked to didn't seem to knowif it would be), try to find out from an employee which line is for close-to-stage. 5. Get there early. I don't know how early is advisable yet (especially because getting there very early for the show on the 19th will mean getting mixed up with the lines for people seeing the show on the 18th), but I'm getting a tad concerned about how likely it is I can personally get close based on my schedule and travel plans. Oyy, for me this is going to be such a logistical nightmare, but I think it's going to be brilliant in the end 4 - For U2 there was 2 GA gates, both at the back of the stadium, with the queues going up the long ramps. __________________ You could take a picture of something you see In the future where will I be? You could climb a ladder up to the sun Or write a song nobody had sung Or do something that's never been done

02-09-2009, 10:09 PM	#3748
Black Rose Bear with me Join Date: Jun 2005 Posts: 47,537 My Mood: Location: A strangeland under the iron sea where hopes & fears can make the night train be in perfect symmetry Gender: Country: Chat posts: 0 Thanks given: 6 Thanked 106 Times in 84 Posts	Quote: Originally Posted by MartinFan;3412524 I am coming from Florida... 95 degree and humid, what kind of weather should I be expecting??? 20 degree and wet Or 20 degree and sunny or maybe 18 degree and overcast __________________ You could take a picture of something you see In the future where will I be? You could climb a ladder up to the sun Or write a song nobody had sung Or do something that's never been done

02-09-2009, 10:56 PM	#3749
Viva Viper Coldplayer Join Date: Nov 2008 Posts: 18 Chat posts: 0 Thanks given: 0 Thanked 13 Times in 1 Post	got my shirts my dad and i leave the 14th for london, cant wait! im excited to see all the coldplayers i met this summer!

02-09-2009, 10:57 PM	#3750
SueDeNimes CRAZY IS GOOD! Join Date: Sep 2008 Posts: 12,780 My Mood: Location: in my little bubble Gender: Country: Chat posts: 0 Thanks given: 28 Thanked 81 Times in 55 Posts	Anybody listened to this before?? It's like a listening comprehension lesson in English classes! http://asp.readspeaker.net/cgi-bin/w...s/coldplay.htm Funny that the voice can't pronounce "Wembley" (It's the read out version of this page btw) and Ian - I LOVE this!!! __________________ >> Parachutes 2.0 << >> CLUBBING!!! << Matt about Dom's fear during a flight: "If the plane had jolted any more he would have just come out and said 'I'm gay'." PWOPAH: Mr. Anna & Mike went to Wembellamy! TWICE, because we quite like it firm. Best weekend ever, 9th to 12th of Sept 2010. Pwopahly reuniting for Muse again: 15/12/12 Love you, Imke!!